📦Malaysia Shipping Policy

Our goal is to provide fast and reliable delivery services to all customers in Malaysia. All orders are shipped directly from our local warehouse in Malaysia.

Shipping Coverage

We deliver to all states and regions in Malaysia, including:

• West Malaysia (Peninsular Malaysia)

• East Malaysia (Sabah, Sarawak, Labuan)

Logistics Partners

We cooperate with trusted local couriers to ensure safe and timely delivery of your orders:
PosLaju, J&T Express, GDex, DHL eCommerce, and others.

Processing & Delivery Time

• All orders are processed within 24–72 hours after payment confirmation (excluding weekends and public holidays).

Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation Email containing:

• Tracking number

• Courier information

• Estimated delivery date
  You can track your parcel anytime on the courier’s official website.

Important Notes

1. Please ensure your shipping address and contact number are accurate to avoid delays.

2. Delivery time may be longer during festive seasons (such as Hari Raya, Chinese New Year, and Christmas).

3. If your parcel is lost or damaged during transit, please contact us within 3 business days via our customer service email.

4. This policy applies to orders within Malaysia only.

🌍 International Shipping Policy

We provide delivery services to customers worldwide, ensuring you can receive your order no matter where you are.

Shipping Coverage

We deliver to most countries and regions worldwide. Simply enter your full address at checkout, and the system will display available shipping options and costs.

Logistics Partners

International orders are usually shipped via:
DHL, UPS, TNT, FedEx, EMS, and other trusted carriers.

Processing & Delivery Time

• All orders are processed within 72 hours after payment confirmation (business days only).

Shipping Fees

• Some orders may qualify for Free Worldwide Shipping (refer to product page or checkout page for details).

• Shipping costs are calculated based on destination country/region and parcel weight, and will be shown at checkout.

Customs & Import Taxes

• International shipments may be subject to customs duties and import taxes. Customers are responsible for any applicable fees charged by their local customs office.

• We recommend contacting your local customs office for more information before placing an order.

Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation Email containing:

• Tracking number

• Courier details

• Estimated delivery date
  You can track your parcel anytime on the courier’s official website.

Important Notes

1. Please ensure your shipping address is complete and accurate.

2. Shipping services vary by country; some remote areas may require longer delivery times.

3. Delivery may be delayed due to force majeure (such as weather, pandemic, or transportation disruptions).

4. If your item is damaged during shipping, please contact our customer service within 3 business days.